This policy explains how Loralyviona handles your personal data and ensures compliance with Australian privacy law. We’re committed to keeping your information secure and transparent.

Information We Collect

We collect minimal data, only as needed to provide coaching services and support.

• Personal contact details, including your name, email, and phone number when you reach out.
• Information you share in contact forms, requests, and coaching sessions.
• Usage data collected automatically through cookies and analytics tools.
• Records of communication to support service quality and legal requirements.

How We Use Information

Your data is processed only to deliver, improve, and support coaching services.

• To contact you in response to enquiries and for session scheduling.
• For coaching service administration and effectiveness review.
• To maintain accurate records per Australian law and coaching best practices.
• For site safety, usage analytics, and improving our services.

Legal Basis for Processing

We follow the Privacy Act 1988 and relevant regulations for all data use.

Processing is based on your consent, contractual necessity, and legal obligations as outlined by Australian law.

Sharing Information

Your information is never sold. It’s disclosed only when necessary for service delivery or legal compliance.

• Data shared with service providers (like secure IT systems) only if required for essential business needs.
• With legal authorities if legally mandated or to protect safety and rights.
• Otherwise, information is shared only with your express consent and not for marketing.

Data Security

We use reputable security measures and restrict access to protect your information. Regular data audits, access controls, and secure platforms ensure your data remains confidential and safe from misuse, loss, or unauthorised access.

Your Rights

You have clear rights regarding your data under the Privacy Act.

• The right to access the personal data we store about you.
• The right to correct or update your personal information as needed.
• The right to request deletion or restrict data processing, where permitted by law.
• The right to withdraw consent for processing at any time (may affect service).

Cookies and Tracking

Loralyviona uses cookies for website functionality, analytics, and simple personalisation. No intrusive tracking or cross-site advertising is used.

Cookie Policy Cookie Policy

Contact Us

Questions or concerns about this policy? Reach out for prompt assistance or more details.

Policy Changes and Updates

We review policies regularly and reserve the right to amend them. Material changes will be clearly communicated.